FAQ
Payment Options
Nungra Nibbles accepts payment by Apple Pay, Shop Pay, Google Pay, AMEX and all major Mastercard and Visa cards. All transactions are in Australian (AU) Dollars.
Delivery Process
Nungra Nibbles dispatches daily Monday to Friday from Canungra, and parcels are sent via Australia Post. All parcels are able to be tracked in real time from dispatch to delivery. You will receive an email when your parcel has been dispatched which includes a tracking number, so you can check back to see when your parcel of goodness will hit your doorstep. We endeavour to dispatch your parcel within 2 business days of receipt of your order.
Express Post orders need to be placed by 12pm AEST (No Later). Please note not all areas are covered by Express post; if you are not in an Express Post area, we will contact you once your order is placed.
Please report any issues with your products to our team within 3 days of your order arriving and we can be of assistance. Any issues reported after this timeframe may not result in a solution.
Serving Suggestions
Nungra Nibbles are delicious and healthy snacks, the perfect alternative to chips & lollies! Whether you are fuelling up for a road trip or your next big adventure, entertaining a crowd, or relaxing with a cold drink, Nungra Nibbles has you covered. Our entire range is ready to eat on the go anytime!
Difference between Jerky & Biltong
Biltong is lean to fatty cuts of meat cured in vinegar, flavoured with coriander and spices, air dried whole and sliced. Biltong tends to be softer, saltier, and thinner.
Jerky is lean cuts of meat with less fat sliced, then marinated with soy, spices, and flavourings, then cooked with low heat. Jerky tends to be drier, smokier, sweeter, and chewier.
Nungra Nibbles perfectly blends these ingredient combinations and drying methods to create a new unique tasting experience!
Which flavours are hottest?
Honey Habanero Beef Jerky and Intense Soy Chilli Beef Jerky. Please also refer to our little chilli scale on each packet for guidance.
Which flavours are most popular?
All of them of course. Garlic Pepper Beef Jerky and Hickory Brown Sugar Beef Jerky. Our release of Australia’s first and only Port Wine flavour Beef Jerky is also proving quite popular since its release.
Do we have an original flavour?
No, however we do a subtle flavour combination within our Teriyaki Beef Jerky. Our Biltong range is generally more subtle in flavour and also includes Teriyaki. Due to interest, Nungra Nibbles will endeavour to incorporate an original flavour in future release.
Storage Conditions
The shelf life of our Beef Jerky & Biltong is 12 months. The majority of our other products are also 10-12 months from processing. To maintain quality and longevity and to savour the flavour, it is best practice to consider the following food safe storage conditions to prevent premature spoilage.
Heat – Maintain storage conditions between 5-21’C (cool room temperature). Once opened, store in an airtight container and consume within 3 days. For best results, return to room temperature before consumption.
Oxygen & Moisture – Store in a dry airtight container using the Oxygen Absorber to aid in maintaining shelf life. Do NOT eat the Oxygen Absorber.
Sunlight – Store in a dark and cool environment. Avoid direct sunlight.
To extend shelflife our product may be frozen. Products that have been frozen must be defrosted safely for consumption and consumed within 1-2 days once defrosted. DO NOT refreeze any product that has been defrosted.
What is an Oxygen Absorber?
The oxygen absorber is the small white packet found in each bag. The packet is clearly labelled “ Do NOT Eat”; however, the contents are not harmful if accidently consumed. The packet helps absorb any residual oxygen helping to retard the opportunity for spoilage.
Is our Jerky & Biltong suitable for children?
Yes, they are both a suitable snack for children and a healthier alternative to other snacks such as potato chips and lollies. Please use your judgement, be careful and supervise when providing these snacks to younger children.
Soy & Gluten Free?
Great news! Our Beef Biltong range is soy and gluten free; however, our beef jerky range may contain traces of gluten in the soy sauces and spices. Please read the information provided on all prepackaged items and take advice from these separately as they may differ.
Paleo friendly?
Yes, our jerky & biltong are perfect for Paleo diets due to the high protein content. It is a great addition to meals for those who follow this diet.
Are our products Halal ?
Unfortunately, we cannot guarantee our products are Halal certified.
Ingredients and nutritional informational on different products?
All product packages have ingredient list, nutritional information panel, and Allergen information. Information is also made available on each product page of the online shop. We have a strict labelling and allergen management program in compliance with Australian Food Safe requirements.
Contamination of meat and other snack products during manufacture
Our Beef Jerky & Biltong is manufactured and packaged in a separate facility and under a separate food licence to other products in our range. Only packaged and sealed products are stored at the primary location of dispatch.
Where can you find our products?
We are a small batch manufacturer with our products primarily available from our website direct to your door and at local markets around the Scenic Rim, Brisbane, Gold Coast, and Northern NSW. Products are also available at selected retailers locally which are listed in the stockist’s tab on our website.
Wholesale Opportunities?
Yes, we have opportunities available! Please contact us via email for more information at nungranibbles@gmail.com